ISO 9001 audit in Philippines. ISO 9001 is the most prevalent management standard in use today. The need for auditors with knowledge of this standard has consequently surged.
However, audit results are always welcomed by businesses. In general, they are “too plastered” or “normative” and therefore do not provide relevant feedback, i.e., they do not include aid organizations in enhancing and adapting their management systems.
This is the case, among other reasons, because many auditors in the Philippines did not understand ISO 9001 Certification auditing procedures. In most cases, auditors focus on the “standard checklist.” However, competent auditors can audit the standard based on Quality Principles. When auditing the principles, you are actually “inside the company’s management” and identify the organization’s most essential components. Determine how each item may be affected.
ISO 9001 Audit Requirements in Philippines
1.Customer-Centered Since 1985, ISO has committed to this principle, which is, without question, the most important. A good auditor does not examine “business processes” but rather how (if at all) these processes are organized to meet consumer requests and expectations.
The auditor must examine whether or not the organization can identify and meet consumer needs. What are these procedures and techniques? The organization is exclusively responsible for deciding whether the Management System is, in fact, client-focused!
2.Executive Leadership Executive Leadership is the double standard of Quality. The criterion convinces him that the company’s executives are accountable for promoting Quality. Imagine a company where leaders do not encourage critical processes, such as handling noncompliance or risk management. As a result, the auditor must decide if the leaders act to ensure Quality and, by extension, compliance with all other standards and principles in the reviewed processes.
3. People’s engagement Engaging folks is one of the most significant problems in the realm of Quality. Individuals are not quickly recruited for deployments. How, therefore, may the ISO 9001 standard be audited? We must assess whether or not the entire System possesses engagement mechanisms. If so, what are they? What leadership behaviors engage individuals? Do individuals understand the need for quality process execution?
Consider a system in operation for three years. Imagine a colleague who “lacked quality” and never engaged in open nonconformity. Does this System engage people?
4. Process emphasis How does the organization understand its internal processes? Here, we must decide if she prioritizes the process approach or not. Exists a PDCA (or other) methodology exist? Does the organization comprehend the processes’ inputs, actions, and outcomes? We must determine and audit the transparency and effectiveness of the interaction between the procedures. In other words, we must assess if the process is end-to-end even if the company is unfamiliar with the phrase and does not organize its processes in this way.
We aim to assess whether or not the organization understands these elements to monitor, improve, and allocate the proper resources.
5. Improvement Often, we fall into the trap of auditing what the organization perceives as an improvement: “We’ve improved process X; we’ve purchased new equipment; and we’ve trained X individuals.”
These factors are not insignificant, but they suggest that the firm is successful. But did these actions yield improvements? Due to critical examination, does the company learn from its results and try new things? For example, complaints have decreased; is the company earning more money? Has the performance of individuals increased? If so, the organization is making progress; if not, it must determine why continuous improvement is not occurring!
6. Determination that is supported by evidence Many professionals use the term “bureaucracies” when discussing records and paperwork. How, then, could a company make decisions based on facts and data if it has not collected them? Therefore, we must establish if the organization uses System-generated knowledge to make the most optimal judgments possible. In this circumstance, it is crucial to evaluate the evidence, regardless of whether it is supported by documentation.
7. Relationship management Here, we are tasked with searching the Management System for the organization’s relationship management strategy.
Here, the business must evaluate its relationships with ALL stakeholders. How does it push suppliers, for instance, to deliver higher quality raw materials for inclusion into its products? Remember that before 2015, this concept was known as “Supplier Management?”
Consequently, what processes guarantee that it efficiently interacts with consumers, suppliers, shareholders, and employees (interested parties)? Without this management, identifying client needs might be substantially more difficult.
Therefore, relationship management is crucial!
The Philippines ISO 9001 Audit must embrace quality principles!
These Quality principles are necessary for us to achieve the audit specificity required. Only through them can we properly comprehend the organization and uncover chances for Management System enhancement.
This is discussed in a cursory and more superficial manner. To conduct an accurate audit, we must comprehensively understand each of them and their application in connection to the standard.
Why Choose Factocert for Your Philippines ISO 9001 Audit?
Factocert is one of the top Philippine ISO Certification consultants. In addition to offering the very best ISO Certifications, ISO demands, as well as various other options comparable in Philippines, Caloocan, Marikina, Muntinlupa, Antipolo, Mandaluyong, Zamboanga, Taguig, Calabarzon, and also various other major cities of the Philippines, we likewise offer the application, documentation, appointment, certification, audit, as well as various other pertinent services around the globe at reduced prices.
Contact us at contact@factocert.com to acquire ISO 9001 Certification in Philippines from the best accessible ISO Consultants at a reduced price. Please visit our website for additional information about the Philippines’ ISO, HALAL, and CE Certifications.
Comments